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SpamExperts KnowledgebaseGetting Started

Getting started with Inbound

The Incoming Filtering service on the SpamExperts Hosted Cloud can be started by purchasing our product, or by beginning a free trial.

Login

To log in to our Control Panel interface you need to go to the control panel, available through your user-account, or my.spamexperts.com. Go to My Products from the left panel, select your Hosted Cloud product and click on Login to Control Panel.

After you are successfully logged in, you will notice the Control Panel Dashboard and several tables with buttons for all available features.

Add domain

To add a domain, please read the manual on How to Add a Domain.

If you do not have a specific destination server route to add from the start, the Control Panel will automatically fill in the destination route for you, with a default destination port 25.

Configure MX records

After setting the destination route, you need to add our MX Records in your domain DNS Settings, in order to point to the SpamExperts Hosted Cloud routes. See our article on changing your MX Records.

Optionally, after completing this step, you can let the SpamExperts team know you have switched the MX-records, so we can double-check everything is set correctly.

Now you’re all done, within 24 hours you should be "Simply SpamFree"!

In case you are not 100% spam free within this timeframe, please read the following Knowledge-base article or contact our dedicated support team.


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